Below are some of the usual causes of pictures, the menu, or other items not showing up after you upload. This can be either the flash animation, gallery pictures or buttons and page pictures or the menu.
1. All the files are not uploaded
The support files that were included in the original template download have not been uploaded to your hosting area. This includes the menu.js and other .js files. The logo.swf or sublogo.swf or any other .swf files. The flash.txt, and the gallery, picts and music folders which must be uploaded as complete folders. You will need to upload these files using cuteFTP or some other FTP software. Click here for FTP details.
2. Something is not named correctly
Most hosting setups are case sensitive. You will want to make sure that the names of the files or pictures are named to match what the HTML pages are "calling". For example, "Fgallery1-1.jpg" will work, "Fgallery1-1.JPG" may work fine on your local drive, but once uploaded may not show up on your pages. Double check the name of the files and the code on your HTML pages.
3. Missing page or gallery pictures
The pictures directory (picts or gallery) is not uploaded.
The pictures directory (picts or gallery) exists however the pictures have not been uploaded into it.
The directory names are capitalized and the page code is not. Hosting areas are usually case sensitive. Be sure they match exactly.
The picture names are capitalized and the page code is not. Hosting areas are case sensitive. Be sure they match exactly. Example: "Fgallery.jpg" will work. "Fgallery.JPG" will not work if the page is not matching.
4. Uploading mode problems
This is a more unusual error. It is best to upload all template files in "automatic" transfer type. ASCII type is for text files like the HTML pages and Binary mode is for compiled files like the template .gif and .jpg images and the .swf files. This option can usually be changed in the transfer type menu. If you have any problems try uploading all template files in ASCII mode and then upload the template .gif and .jpg images and .swf files in binary mode. "Automatic" mode is still the best option for all file types.
5. Missing video or audio files
You may want to check with your hosting company if you have checked all other possible problems listed on this page. This may be a MIME or other media file related problem in your hosting account.
6. Missing Flash items
Make sure "Hotlink Protection" is turned off in your hosting account. See the Flash Errors & Missing Flash support page.
