Sound Not Working on a Template Page
This error can be on any template page including the homepage or on a samples page.
Sound plays at wrong speed
This could be caused by your mp3 sample rate. 44100hz or 44.1hz will be the correct sample rate. Or, try resaving your mp3 files at a different sample rate, or try saving your mp3 files using other software.
Sound not working on computer hard drive
This could be caused by your mp3 sample rate or a quality setting. Or this could be a file name problem.
Try resaving your mp3 files at a different sample rate or with different options on save.
Try saving at 128kbps or 128Kbits/s, 44100hz or 44.1hz sample rate, 16 bits stereo at medium quality.
Be sure to select mp3 as the file type when saving.
Try saving your mp3 files using other software.
Try testing one of the mp3 files included with the template.
TIP: You can hover over any file to see information about the file.
This could be a code error. If you have changed the mp3 file name or folder location, be sure to edit any template HTML code for the file name in 2 places. This does not apply to template Flash code.
The browser you are testing in may not have the add-on installed to play sound.
The volume is down on your computer.
Sound not working after uploading
This could be caused by an mp3 setting when you are saving or this could be a template file name or folder name. Hosting is case sensitive so check all file names.
This could be a code error. If you have changed the mp3 file name or folder location, be sure to edit any template HTML code for the file name in 2 places. This does not apply to template Flash code.
Try resaving your mp3 files at a different sample rate or with different options on save.
Try saving your mp3 files using other software.
The volume is down on your computer.
Sound does not work in some browsers
This could be a code error. If you have changed the mp3 file name or folder location.
Be sure to edit any template HTML code for the file name in 2 places. This does not apply to template Flash code.
The browser you are testing in may not have the add-on installed to play sound. This may be a missing Flash, Quicktime or other sound add-on.
The volume is down on your computer.
Sound only works when browser is refreshed
This is a problem only on some computers. This is most likely a Windows or browser software problem. No solutions are available at this time for this type of error.
